Service Design: From Insight to Implementation

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Business & Economics - Industries
Service Design: From Insight to...

Service Design: From Insight to Implementation

Name: Service Design: From Insight to Implementation
ISBN: 9781933820330

Andy Polaine, Lavrans Løvlie, Ben Reason

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Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.

Kategorie:

Business & Economics - Industries

Rok:

2013

Wydanie:

1st

Wydawnictwo:

Rosenfeld Media

Język:

english

Strony:

216